Terms of Sale

These Terms of Sale apply to every purchase of a Hivedeck subscription on hivedeck.dev from EPIWANIX, SAS (société par actions simplifiée) with a share capital of €1,000, Paris Trade and Companies Register (RCS Paris) 944 129 451, 60 rue François Ier, 75008 Paris, France, support@hivedeck.dev. They complement our Terms of Service. You accept them by ticking the box before checkout.

Hivedeck Pro is a subscription giving access to the Hivedeck application for macOS, all its features and all updates released during the subscription, for one person on one Mac at a time. After payment you receive a license key in your account at hivedeck.dev/account, and you can download the app immediately.

The subscription does not include access to AI models: agents run on the third-party tools and subscriptions you hold with their providers (see the Terms of Service).

• Monthly plan: €19 per month.
• Yearly plan: €190 per year.

Prices are in euros. VAT not applicable — Article 293 B of the French General Tax Code (CGI). The price shown at checkout is the total you pay; no tax is added by us. Your bank may charge currency conversion or foreign transaction fees outside the euro area. We may change prices for future billing periods with at least 30 days' notice by email; the new price applies from your next renewal and you can cancel before it.

To subscribe, you create an account, choose a plan, accept these terms and pay through Stripe's secure checkout. Accepted payment methods are those shown at checkout. We never see or store your full card details.

Your contract starts when the payment is confirmed. An invoice is emailed to you and remains available in the billing portal. There is no free trial.

Subscriptions renew automatically at the end of each period (monthly or yearly) and are charged to your payment method, until you cancel. You can cancel at any time in one click from your account ("Manage billing"). Cancellation takes effect at the end of the period already paid: you keep access until then and are not charged again. Periods already started are not refunded.

If a renewal payment fails, Stripe will retry it for a few days. If it still fails, access is suspended until the payment is settled.

Consumers in the European Union and the United Kingdom normally have 14 days to withdraw from a distance contract. Hivedeck is digital content supplied immediately after payment. Before checkout you expressly ask for immediate access and acknowledge that you lose your right of withdrawal once access has started, in accordance with Article L.221-28 13° of the French Consumer Code and Article 16(m) of Directive 2011/83/EU. This consent is recorded with your order and confirmed on your invoice.

Consequently, payments are final and are not refunded, except in the cases provided by law and listed in our Refund Policy (non-conformity, billing error, end of the Service by us).

If you are a consumer, you benefit from the legal guarantee of conformity for digital content and services (Articles L.224-25-1 et seq. of the French Consumer Code, or the equivalent rules of your country) for as long as your subscription lasts. If Hivedeck does not work as described, contact support@hivedeck.dev: we will fix it within a reasonable time, and if we cannot, you may obtain a price reduction or end the contract with a refund for the period of non-conformity.

If you buy for professional purposes, the consumer provisions above (right of withdrawal, consumer mediation, legal guarantee of conformity for consumers) do not apply to you. You can enter your company name and VAT number at checkout so they appear on your invoices.

For any question or complaint, email support@hivedeck.dev. We answer within 2 business days.

If you are a consumer and we cannot solve a dispute together, you may refer it free of charge to a consumer mediator, in accordance with Articles L.611-1 et seq. of the French Consumer Code, after first contacting us in writing. The name and contact details of our consumer mediator will be published on this page. You can also contact the consumer protection authorities of your country.

These Terms of Sale are governed by French law, without depriving consumers of the mandatory protections of their country of residence. Jurisdiction is as set out in the Terms of Service. They are available in English and in French; for consumers residing in France, the French version prevails.